At FORTUNEiT, we respect your privacy and give you control over your personal data. This page explains how you can request the deletion of your data from our systems, including data associated with your Facebook login.
What Data We Store
When you use FORTUNEiT with Facebook Login, we may collect and store the following information:
- Your Facebook User ID
- Name and profile picture
- Email address (if provided)
- App usage data and preferences
- Transaction and voucher purchase history
How to Request Data Deletion
You can request deletion of your data using any of the following methods:
Option 1: In-App Deletion
- Open the FORTUNEiT app on your device
- Go to Settings → Account
- Tap on Delete My Account
- Confirm your request by following the prompts
Option 2: Email Request
Send an email to our support team with your deletion request:
Data Deletion Request
Email: support@fortuneitholdings.com
Subject: Data Deletion Request
Include: Your registered email address or Facebook profile name
Option 3: Remove via Facebook
- Go to your Facebook Settings → Apps and Websites
- Find FORTUNEiT in the list of apps
- Click Remove to revoke access
- This will notify us to delete your data
What Happens After Your Request
Processing Time: We will process your deletion request within 30 days of receiving it. You will receive a confirmation email once your data has been deleted.
Upon deletion, the following will be permanently removed from our systems:
- Your account profile and personal information
- Facebook login association
- App preferences and settings
- Usage history and analytics data
Data Retention
Please note that certain data may be retained for a limited period after deletion for the following purposes:
- Legal Compliance: Transaction records may be retained for up to 7 years as required by financial regulations
- Fraud Prevention: Basic account identifiers may be retained to prevent abuse
- Backup Systems: Data in backup systems will be deleted within 90 days
Contact Us
If you have any questions about data deletion or need assistance with your request, please contact us: